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Business Analysis

Know What to Build Before You Build It.

Clarify stakeholder needs, map how work really happens and turn business goals into requirements, process designs and acceptance criteria your team can deliver against.

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EXPLORE A PRACTICAL SCENARIO

Where Is the Clarity Missing?

Choose a challenge to see a possible approach.

ILLUSTRATIVE SCENARIO

Everyone Agrees Something Must Change. Not on What.

Stakeholders describe the problem differently, and a vendor or internal team is waiting for requirements before it can estimate the work.

WHAT AN ENGAGEMENT COULD DELIVER

A prioritized set of requirements with acceptance criteria and a list of open decisions.

A POSSIBLE WAY THROUGH

  1. 01Interview stakeholders
  2. 02Map the current process
  3. 03Document requirements
  4. 04Agree priorities

We separate needs from preferred solutions and record assumptions, dependencies and decisions as they are made.

WHAT WE DELIVER

From Business Goals
to Buildable Requirements.

Our analysts work alongside the architects and developers who build the solution, so requirements are realistic for the platform and the budget.

01 / DISCOVER

Stakeholder Discovery & Workshops

Structured interviews and workshops that bring sponsors, process owners and users to a shared understanding of the problem and what success looks like.

Useful when: views differ, or the people closest to the work have not yet been heard.

02 / MAP

Process Mapping

Current- and future-state maps that show who does what, where information moves and where delays, rework and risk build up.

Swimlane diagrams your team can read without a modelling background.

03 / DEFINE

Requirements & User Stories

Functional and non-functional requirements, user stories and acceptance criteria, organized into a prioritized backlog.

Written so a developer, vendor or tester can act on them.

04 / ANALYZE

Data Analysis & Reporting Needs

Examine the data behind the process, agree definitions and shape reporting around the decisions people need to make.

Data quality and access are checked before reporting is promised.

05 / ASSESS

Options & Solution Assessment

Compare build, buy and configure options, assess technology stacks and recommend a direction with cost, security and maintenance trade-offs.

Relevant project work: advisory engagements recommending technology stacks for specific projects.

06 / VALIDATE

Test Scenarios & Acceptance

Turn requirements into acceptance scenarios and user acceptance testing plans, with traceability from need to test.

Including difficult cases: missing information, rejections and integration failures.

ANALYSIS THAT CARRIES INTO DELIVERY

Requirements Your Team
Can Actually Build From.

Traceable Decisions

Each requirement links back to a business need and forward to a test, so changes can be assessed against what they affect.

Testable Acceptance Criteria

Success is described in terms people can check, not only in terms of features delivered.

Right-Sized Documentation

The depth of documentation matches the size and risk of the project. A focused workflow needs less than an organization-wide system.

Business Ownership

Requirements are agreed with named business owners who stay involved in prioritization and acceptance.

START WHERE YOU ARE

From a Short Discovery
to an Embedded Analyst.

Start with a focused discovery, add analysis capacity to a project already under way or review a process before deciding what to automate.

DISCOVER & DEFINE

Discovery Sprint

For a need that is real but not yet defined.

Typical Work
Stakeholder sessions, current-state mapping and requirements gathering.
Agreed Deliverables
A requirements summary, process maps, priorities and a proposed next stage.
ANALYZE & SUPPORT

Embedded Business Analyst

For a project that needs dedicated analysis capacity.

Typical Work
Backlog management, refinement with the delivery team and acceptance testing support.
Agreed Deliverables
A maintained backlog, acceptance criteria and test scenarios through delivery.
REVIEW & PRIORITIZE

Process & Automation Review

For a process you suspect could be automated or simplified.

Typical Work
Process observation, bottleneck analysis and option assessment.
Agreed Deliverables
A future-state design and a prioritized improvement and automation shortlist.

These are engagement options, not fixed-price packages. Scope, fees, timeline and responsibilities are agreed for your project.

BEFORE YOU COMMIT

Practical Questions.
Clear Decisions.

Can You Work With Our Vendor or Internal Developers?

Yes. We can provide the business analysis for a solution someone else is building, acting as the link between your stakeholders and the delivery team.

Do We Need a Business Analyst for a Small Project?

Not always. For a focused workflow, a short discovery of a few sessions may be enough to agree scope and acceptance criteria. We scale the analysis to the size and risk of the work.

What Do We Receive at the End?

Typically process maps, a prioritized requirements set or backlog, acceptance criteria and a list of open decisions and risks. The exact deliverables are agreed at the start.

Do You Work in Agile or Traditional Delivery?

Both. We can maintain a backlog of user stories for iterative delivery, or produce a structured requirements specification where the project or procurement process calls for one.

BRING YOUR VERSION OF THE PROBLEM

What would a clearer
starting point look like?

Bring the business goal and the process that is getting in the way. We’ll help define what needs to change before anything is built. Scope, deliverables and costs are agreed before work begins.

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SEE HOW IT FITS TOGETHER

Explore the Architecture.

Requirements Discovery ↗Connected Services Capability Map ↗